The ultrasound image quality was fantastic - what we had been hoping for! The appointment though was quite short. We also found out the gender of our baby and it was told to us very nonchalantly and abruptly which was too bad. We had been so excited and there was little excitement in the appointment. That said, as far as we could tell, the provider did her job correctly.
Highly experienced. Never rushed. Totally experienced. I enjoy the on-site services such as breast exams. and bone density testing. You’ll be comfortable and relaxed. Dr Mass staff are all professionals and will make you feel at home.
Dr Mass was wonderful. She is committed to her patients and their well being. My first visit with her was thorough. Dr. Mass spent almost 2 hours with me discussing my own personal health journey, with suggestions of how to best serve ME. I felt heard and validated.
I have been a patient of Dr.Karen Mass for many years. I love how she listens, explains things until she is sure you understand, is not an alarmist, and doesn’t rush you.She has now added a mammogram machine and bone density machine in her office so you don’t have to wait 6 months to get them done like in some hospitals!!!
Extremely happy -was well taken care off -I didn’t had appointment but they squeezed me in for some emergency reasons -Thanks
She did a very thorough history with me. Didn’t judge me for anything I’ve been through. Acknowledged what I was looking to get out of the appointment & is the first women’s health doctor to not traumatize me. Love Dr.Mass!!!
I have had several mammograms before. My grandma and my aunt had breast cancer so I am high risk. I had weird results before and need biopsies. So it is always a concerning moment. This was my first time doing a mammogram with Dr Calandra staff. I have leaved in 3 different countries and gone through this process in all of them. I have to say, this was the best ever experience I had with a mammogram. The technician made me feel calm, I had no pain, no discomfort.. result was quick and clearly described. Really five starts! .
From the start to finish of appointment 5 stars!Friendly and knowledgeable staff, clean and tidy! Very thorough and overall an exceptional experience! Highly recommended
Dr. Maas is highly professional and knowledgeable. The team is efficient and welcoming. All in all, the great experience!
Dr. Karen Mass is very professional. I had a wonderful experience.
I was able to get an appointment very quickly. Everyone was friendly and professional. The radiologist spend a lot of time explaining the scans and answering my questions.
Dr. Mass is a great doctor and one of the few OB/gyn who caters to menopause. She is very thorough with her exams and pays attention to all details. She is very accommodating to her patients needs. I’ll recommend her to every woman.
Dr. Mass is very professional she is very modern, knowledgable, and understanding her staff is always nice this practice also has very up to date equipment and is very clean.I would recommend this medical practice to anyone that is coming or lives in the Lake County area.
My test results came back very quickly so I was able to speak to my Doctor in a timely manner. I was very pleased!
What a wonderful experience. This was an efficient operation. The tech was thorough, gentle and professional. The equipment was state of the art. I felt as though I were their only client for the day instead of being just one of many being processed. I would highly recommend getting your mammograms here.
Dr. Mass is very caring and well spend time to talk.
Wish I could get appointments easier but the whole process is great
Normally got my mammogram done at Northshore. Today was actually the best experience. Their imaging equipment seemed to be a bit more gentle and less painful.
Dr. Mass was also really informative and gave me snacks so I can take my ibuprofen before procedure! Really nice and I feel like she wants the best for her clients
Dr Karan Mass is very trustworthy. Very knowledgeable.
Been going to Dr Mass for over two decades. Wouldn’t go anywhere else.
Dr Mass is extremely patient, knowledgeable & communicates clearly. I truly trust my health in her hands!
Great location and service. Easy to schedule appointments. No long waits, newer medical equipment. Great staff.
Always for me a great patient experience. Everyone is warm and welcoming, and thorough and efficient in the care given to me.
I was able to get an appointment quickly. The tech was efficient & made me feel comfortable with the process. I was able to get results quickly.
Dr Mass has been my obgym doctor for very long time, since 1995.I would highly recommend WSC
Dr Mass is down to earth and always takes the time to address any concerns I might have.
Professional and efficient staff. Makes sure patient is comfortable and respected during mammogram procedure.
The equipment is state of the art and not painful. The technician was so gentle & kind.
Fantastic team! Kind, efficient and thorough!
Karen mass and her team are the best!!
The technician was very professional and helpful.
Very considerate and respectful.
Thorough and top of the line equipment.
Efficient professional best of care
Professional and efficient service
Professional and kind.